FAQs

Frequently Asked Questions (FAQ)

 1. Shipping & Delivery

(1)How long will my order take to arrive?

 Orders are usually processed within 1–2 business days, and delivery takes 5–9 business days, depending on your location.

(2) Can I track my order?

 Yes! Once your order is shipped, you will receive a tracking number via email

2.  Returns & Refunds

(1) What is your return policy?

We accept returns within 7 days of delivery. Products must be unused and in their original packaging.

(2)How do I request a refund?

 Contact our support team at support- bettercozy.in@gmail.com with your order number, and we’ll guide you through the process.

(3) How long does a refund take? Refunds are processed within 5–7 business days after we receive your returned item.

(4) Product Information Are your products genuine and high-quality?

Absolutely! We carefully select each item to ensure it meet